兔子先生

We help brands navigate the experience economy

80% of brands think they’re delivering great experiences. Only 8% of consumers agree. In today's experience economy, capturing customer’s attention is challenging — it’s crucial to have a trusted partner who understands the newest technologies and market nuances.

For over 35 years, Merkle has placed people and clients at the heart of our approach to digital transformations, advising and architecting solutions in digital experience, personalization, loyalty, commerce engagements, platform engineering, data analytics, CRM, account-based experience and many more.

Talk to us to unlock your business growth.

Industry Recognition

We are recognized around the world as leaders in our field.

2024 CX Imperatives: Part 1

From Customer Engagement to Customer Empowerment
Winning in today’s experience economy

“What do consumers expect from brands?” “What makes a great brand experience?”

We surveyed 2,100 global consumers to gain some perspective and help brands deliver enhanced experiences. We learned about today's buyers, from their communication preferences to their views on emerging tech. Notably, 55% of respondents want more cost-effective brand experiences. To discover more such invaluable insights and learn how you can redefine your marketing approach, read our report.